Fingrid’s strategic targets and indicators
Our target in 2017 | How did we do? | What are our targets in 2018? | UN Sustainable Development Goals | |
CUSTOMERS AND SOCIETY | ||||
Impact of disturbances on the national economy and customers |
Economic disadvantage to customers caused by disturbances in the transmission grid less than EUR 7.5 million. |
The economic disadvantage was EUR 5.0 million. |
Target unchanged. | ![]() ![]() |
Customers’ trust in Fingrid | Trust KPI in the customer survey: 4.0. |
The result was 3.9. |
Target unchanged. | ![]() ![]() ![]() |
Tariff level | Trust KPI in the customer survey: 4.0. |
The result was 3.9. |
Target unchanged. | ![]() |
FINANCES | ||||
Credit rating |
To maintain Fingrid’s credit rating at least at the A- level. |
Fingrid’s credit rating at least at the A- level. |
Target unchanged. |
![]() ![]() |
Dividend payout capacity |
Dividend income in line with shareholders’ targets. |
Dividend income in line with shareholders’ targets was achieved. |
Target unchanged. |
![]() ![]() |
Cost-effectiveness |
To maintain the current solid cost-effectiveness and to continuously improve productivity. |
Good cost-effectiveness was maintained. |
Target unchanged. | ![]() ![]() |
INTERNAL PROCESSES | ||||
Implementation of capital investments |
Implementation of the capital investment programme concerning the transmission grid to support the Finnish climate and energy strategy: investment projects on schedule and within budget. |
The capex projects proceeded on schedule and within budget. |
Target unchanged. | ![]() ![]() ![]() |
Electricity market | Customer survey grade for Fingrid’s actions to promote the electricity markets: 3.8 |
The result was 3.8. |
Target unchanged. |
![]() ![]() |
Procurement chain |
No significant deviations or problems in contractor obligation or employment relationship matters. |
No significant deviations or problems in contractor obligation or employment relationship matters. |
Target unchanged. |
![]() ![]() ![]() |
Occupational safety |
LTIF less than 5 by the end of 2018 (both Fingrid personnel and service providers). |
LTIF was 8. |
Target unchanged. |
![]() |
Land use and environment |
No significant environment-related deviations. |
There was one significant environmental deviation, which did not have a substantial environmental or financial impact. |
Target unchanged. |
![]() ![]() |
General grade of ‘good’ in landowner surveys. |
The grade ‘good’ was achieved. |
Target unchanged. |
![]() |
|
Efficiency in maintenance and physical asset management |
Top three in international benchmark studies (ITOMS, ITAMS). |
Placed in the top three. |
Target unchanged. |
![]() ![]() |
System security |
System Average Interruption Duration Index less than 3 minutes. |
SAIDI was 2.2. |
Target unchanged. |
![]() ![]() |
Sufficiency of the system reserves at least 99.99%. |
Sufficiency was 99.99%. |
Sufficiency of the system reserves at least 99.5%. |
![]() ![]() |
|
PERSONNEL AND EXPERTISE | ||||
Workplace atmosphere |
Top grade in the personnel survey. |
The best grade was achieved. |
Target unchanged. |
![]() ![]() |
Leadership |
Great Place to Work Finland survey, general series: Among the top 10 (survey every two years). |
Came in 10th place. |
Target unchanged. |
![]() ![]() |
Responsible operating methods |
Grade ‘good’ for responsible operating methods in the personnel survey. |
The grade was ‘excellent’. |
Target unchanged. |
![]() ![]() ![]() |