Stakeholder engagement

We maintain daily contact with our stakeholders, and being open to their expectations is an essential part of our sustainability approach. The operations of a transmission system operator are bound to affect several third parties.

In our stakeholder engagement, we operate openly, honestly and equally. An appointed executive is in charge of our customer perspective, and the heads of functions oversee stakeholder activities within their own areas of responsibility. We engage in dialogue, regularly survey the opinions of our stakeholders and publish material on our operations as openly as possible for all to see.

Our mission

Fingrid is Finland’s transmission system operator. We secure reliable electricity for our customers and society and we shape the clean and market-oriented power system of the future.

Our values

Open, efficient, equal, responsible

Fingrid's key stakeholders and channels of engagement